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I am an Admin
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I am a Community member
Events
π User Guide: How to Register for Upcoming Events in Your Community
Jambo makes it easy for community members to discover, register, and attend events. Whether itβs a paid or free event, online or offline, this guide will walk you through the event registration process from a userβs perspective.
π Finding Upcoming Events
π Where can I find event details?
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If you are part of a group that has an event, it will be visible in the Main Feed and Group Events Section.
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You can also check the Events Tab in the community dashboard. Events will be listed under Live or Upcoming (if scheduled for the future).
π Event Overview Includes:
- Who posted the event & when.
- Event date & location.
- Number of people attending.
- Interested/Going count (Only applies if the event is unpaid).
- “View Details” button to see full event information.
π (Screenshot of Events Tab with filters & event thumbnails will be added here.)
π Viewing Event Details
Clicking “View Details” will take you to the Event Detail Page, which includes:
π Event Date & Location
π₯ Attendee Count (Whoβs going & interested).
π³ Ticket Details & Pricing (If applicable).
β³ Ticket Sales Timeframe (If sales havenβt started, registration will be disabled).
π Event Description & Tags
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Event Schedule (Day-wise breakdown, if applicable)
β Special Guests / Speakers
π’ Organizer Details
πΈ Event Wall (Uploaded images related to the event)
π (Screenshot of Event Detail Page will be added here.)
π Registering for an Event (With Payment)
1οΈβ£ Click “Register” on the event page.
2οΈβ£ You will land on the Checkout Page, where you can:
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Select a ticket type (if multiple options exist).
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View the order summary on the right side.
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(Optional) Add a GST number for the invoice.
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(Mandatory) Check the “I agree to the terms of service” box. (If unchecked, an error will appear: “β οΈ Warning: Please check the terms of service.”)
π (Screenshot of the checkout page will be added here.)
π³ Online Payment Flow
1οΈβ£ Click “Checkout” to proceed to payment.
2οΈβ£ A window will open to enter Attendee Details:
- First Name (Pre-filled).
- Last Name (Pre-filled).
- Mobile Number.
- This is Me (Default Selected).
π (Screenshot of Attendee Details form will be added here.)
3οΈβ£ Click “Make Payment” to proceed.
4οΈβ£ The system will redirect to the online payment gateway (Razorpay).
5οΈβ£ Click “Pay Now” to complete the transaction.
6οΈβ£ Once the payment is successful, you will see a confirmation message:
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Your payment is confirmed by the Admin for this event.”
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A “View Details” button to check payment details.
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A “Download Ticket” button to get your event ticket.
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A QR Code (Zoom-In Option) to be scanned for attendance (if enabled by the event organizer).
π (Screenshots of the success message, ticket, and QR code will be added here.)
π¦ Offline Payment Flow
Everything remains the same until Checkout, but instead of paying online, you will see options to enter payment details manually:
π Offline Payment Methods Include:
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Cheque (Fields: Bank Name, Branch Name, Cheque Number, Date, Attach Receipt).
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Cash (Fields: Date of Payment, Notes).
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Bank Transfer (Fields: Bank Name, Reference Number, Attach Receipt).
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Demand Draft (DD) (Fields: Bank Name, DD Number, Attach Receipt).
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Other Payment Methods (Fields: Transaction ID, Date, Notes, Attach Receipt).
π (Screenshot of offline payment submission page will be added here.)
πΉ What Happens Next?
π After submitting an offline payment request, users will see:
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“β οΈ Your payment is under review for this event.“
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A “View Details” button to track approval status.
π (Screenshot of pending payment status will be added here.)
π¨ Once the admin approves the payment:
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The user will get a confirmation message.
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The “Download Ticket” option will appear in the main dashboard & event details page.
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The QR Code will also be available for event check-in.
π (Screenshot of ticket and QR code after payment approval will be added here.)
π What Happens After Approval?
For offline payments & unpaid event approvals, once approved:
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Users will see a “Download Ticket” option on the Dashboard & Event Detail Page.
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A QR Code will also be available for event check-in (if attendance marking is enabled).
π (Screenshot of approved registration with ticket download button will be added here.)
π Registering for a Free Event (Without Payment)
For unpaid events, users will see “Yes,” “No,” and “Maybe” options instead of a Register button.
π Steps to Show Interest:
1οΈβ£ Click “Yes” β The button will change to “Going”.
2οΈβ£ You can still change your selection to “No” or “Maybe” if needed.
3οΈβ£ Clicking “Yes” will also show:
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A message: “β οΈ Your registration is under review for this event.”
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A “View Details” button to track status.
π (Screenshot of free event interest selection will be added here.)
β οΈ Common Issues & Solutions
Why is the "Register" button disabled?
Β This may happen if the ticket sale period hasn’t started yet or completed. Check the event details to see the ticket sale start date and end date.
π (Screenshot of disabled Register button will be added here.)
I registered for an event but canβt see my ticket. Why?
Β If you selected offline payment, your registration is pending admin approval. Check your status in the “My Subscriptions” section or “Event Details Page”.
Can I register multiple attendees under my name?
No, each ticket must be assigned to a specific attendee. However, if free guest registration is enabled, you can bring additional guests (if permitted by the event organizer).
How do I check-in at the event?
Show your QR Code Ticket at the registration desk for scanning (if attendance tracking is enabled by the organizer).
π (Screenshot of QR code ticket scanning will be added here.)
Can I change my ticket type after registering?
No, ticket modifications are not allowed once a payment is made. You can contact the admin for assistance.
π― Final Notes:
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Users can register for paid, free, or offline payment events based on admin settings.
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If offline payments are pending, users must wait for admin approval before getting access.
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QR Codes are mandatory for event check-ins (if attendance is enabled).
π Enjoy your event with Jambo!