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Events

πŸ“… User Guide: How to Register for Upcoming Events in Your Community

Jambo makes it easy for community members to discover, register, and attend events. Whether it’s a paid or free event, online or offline, this guide will walk you through the event registration process from a user’s perspective.

πŸ” Finding Upcoming Events

πŸ“Œ Where can I find event details?
βœ… If you are part of a group that has an event, it will be visible in the Main Feed and Group Events Section.
βœ… You can also check the Events Tab in the community dashboard. Events will be listed under Live or Upcoming (if scheduled for the future).

🎟 Event Overview Includes:

  • Who posted the event & when.
  • Event date & location.
  • Number of people attending.
  • Interested/Going count (Only applies if the event is unpaid).
  • “View Details” button to see full event information.

πŸ“Œ (Screenshot of Events Tab with filters & event thumbnails will be added here.)

πŸ“ Viewing Event Details

Clicking “View Details” will take you to the Event Detail Page, which includes:

πŸ“ Event Date & Location
πŸ‘₯ Attendee Count (Who’s going & interested).
πŸ’³ Ticket Details & Pricing (If applicable).
⏳ Ticket Sales Timeframe (If sales haven’t started, registration will be disabled).
πŸ“– Event Description & Tags
πŸ“… Event Schedule (Day-wise breakdown, if applicable)
⭐ Special Guests / Speakers
πŸ“’ Organizer Details
πŸ“Έ Event Wall (Uploaded images related to the event)

πŸ“Œ (Screenshot of Event Detail Page will be added here.)

🎟 Registering for an Event (With Payment)

1️⃣ Click “Register” on the event page.
2️⃣ You will land on the Checkout Page, where you can:
βœ… Select a ticket type (if multiple options exist).
βœ… View the order summary on the right side.
βœ… (Optional) Add a GST number for the invoice.
βœ… (Mandatory) Check the “I agree to the terms of service” box. (If unchecked, an error will appear: “⚠️ Warning: Please check the terms of service.”)

πŸ“Œ (Screenshot of the checkout page will be added here.)

πŸ’³ Online Payment Flow

1️⃣ Click “Checkout” to proceed to payment.
2️⃣ A window will open to enter Attendee Details:

  • First Name (Pre-filled).
  • Last Name (Pre-filled).
  • Mobile Number.
  • This is Me (Default Selected).

πŸ“Œ (Screenshot of Attendee Details form will be added here.)

3️⃣ Click “Make Payment” to proceed.
4️⃣ The system will redirect to the online payment gateway (Razorpay).
5️⃣ Click “Pay Now” to complete the transaction.
6️⃣ Once the payment is successful, you will see a confirmation message:
βœ… “βœ… Your payment is confirmed by the Admin for this event.”
βœ… A “View Details” button to check payment details.
βœ… A “Download Ticket” button to get your event ticket.
βœ… A QR Code (Zoom-In Option) to be scanned for attendance (if enabled by the event organizer).

πŸ“Œ (Screenshots of the success message, ticket, and QR code will be added here.)

🏦 Offline Payment Flow

Everything remains the same until Checkout, but instead of paying online, you will see options to enter payment details manually:

πŸ“Œ Offline Payment Methods Include:
βœ… Cheque (Fields: Bank Name, Branch Name, Cheque Number, Date, Attach Receipt).
βœ… Cash (Fields: Date of Payment, Notes).
βœ… Bank Transfer (Fields: Bank Name, Reference Number, Attach Receipt).
βœ… Demand Draft (DD) (Fields: Bank Name, DD Number, Attach Receipt).
βœ… Other Payment Methods (Fields: Transaction ID, Date, Notes, Attach Receipt).

πŸ“Œ (Screenshot of offline payment submission page will be added here.)

πŸ”Ή What Happens Next?

πŸ“Œ After submitting an offline payment request, users will see:
βœ… “⚠️ Your payment is under review for this event.
βœ… A “View Details” button to track approval status.

πŸ“Œ (Screenshot of pending payment status will be added here.)

🚨 Once the admin approves the payment:
βœ… The user will get a confirmation message.
βœ… The “Download Ticket” option will appear in the main dashboard & event details page.
βœ… The QR Code will also be available for event check-in.

πŸ“Œ (Screenshot of ticket and QR code after payment approval will be added here.)

πŸ”„ What Happens After Approval?

For offline payments & unpaid event approvals, once approved:
βœ… Users will see a “Download Ticket” option on the Dashboard & Event Detail Page.
βœ… A QR Code will also be available for event check-in (if attendance marking is enabled).

πŸ“Œ (Screenshot of approved registration with ticket download button will be added here.)

🎟 Registering for a Free Event (Without Payment)

For unpaid events, users will see “Yes,” “No,” and “Maybe” options instead of a Register button.

πŸ“Œ Steps to Show Interest:
1️⃣ Click “Yes” β†’ The button will change to “Going”.
2️⃣ You can still change your selection to “No” or “Maybe” if needed.
3️⃣ Clicking “Yes” will also show:
βœ… A message: “⚠️ Your registration is under review for this event.”
βœ… A “View Details” button to track status.

πŸ“Œ (Screenshot of free event interest selection will be added here.)

⚠️ Common Issues & Solutions

Why is the "Register" button disabled?

Β This may happen if the ticket sale period hasn’t started yet or completed. Check the event details to see the ticket sale start date and end date.

πŸ“Œ (Screenshot of disabled Register button will be added here.)

Β If you selected offline payment, your registration is pending admin approval. Check your status in the “My Subscriptions” section or “Event Details Page”.

No, each ticket must be assigned to a specific attendee. However, if free guest registration is enabled, you can bring additional guests (if permitted by the event organizer).

Show your QR Code Ticket at the registration desk for scanning (if attendance tracking is enabled by the organizer).

πŸ“Œ (Screenshot of QR code ticket scanning will be added here.)

No, ticket modifications are not allowed once a payment is made. You can contact the admin for assistance.

🎯 Final Notes:

βœ… Users can register for paid, free, or offline payment events based on admin settings.
βœ… If offline payments are pending, users must wait for admin approval before getting access.
βœ… QR Codes are mandatory for event check-ins (if attendance is enabled).

πŸš€ Enjoy your event with Jambo!

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