Adding Managers & Administrators
How to Add or Remove Managers and Administrators in Your Community
Jambo allows community owners to assign Managers and Administrators to help manage day-to-day activities within the platform.
Managers are existing members of the community who are given elevated permissions to assist with tasks such as moderating content, managing discussions, organizing events, or supporting member engagement.
Administrators can be added even if they are not part of the community as members. This makes it easier to assign someone to handle operational responsibilities without requiring them to complete the registration process or purchase a membership.
Adding an Administrator allows the community owner to:
Assign someone to manage day-to-day platform operations
Add them without requiring the registration process
Allow them to manage the platform without membership dues
- Ensure their event registrations and poll responses are not counted
This is especially useful when assigning responsibilities to community coordinators, internal staff, or support teams who help manage the platform but are not active members of the community.
Steps to Add Managers or Administrators
Step 1 : Log In to the Dashboard
Access your Jambo account by logging in to the dashboard.
Step 2 : Navigate to the Settings
Click on the gear icon (Settings) in the top-right corner of the dashboard to access community settings.
Step 3 : Open the “Managers” Tab
Once in the Settings screen, you’ll see a set of tabs.
Click on the Managers tab (located next to Branding & Builder).
You will see two sections:
Managers & Administrators
Step 4 : Select the Role You Want to Add
Choose whether you would like to add a Manager or an Administrator by selecting the respective tab.
Click + Add to begin.
Step 5: Add the Person
Use the search or input field to find and select the person you want to assign. Once selected, confirm to add them. The process remains the same regardless of whether you are adding a Manager or an Administrator.
Removing a Manager or Administrator
Locate the person in the respective list.
Click the role dropdown next to their name.
Select Remove to revoke their access.
FAQS
Can I assign multiple managers to my community?
Yes, you can assign multiple managers by searching for their names and adding them under the Managers Tab.
Can a manager remove another manager?
No, only community owner have the authority to add or remove managers.
Can I revoke manager access later?
Yes, you can remove a manager by hovering over the Manager link next to their name and clicking the Remove button.
Do administrators need to register as members?
No. Administrators can be added directly without completing the community registration process.